Virtual or cloud ATC (IP-telephony) is a modern system for working with calls. It does not require expensive equipment or laying special wires as classic telephone exchanges. All it needs is the Internet . There is a number of significant advantages in IP-telephony
● using multi channel numbers.
● creating phone numbers of different countries
Your work location does not matter anymore. All information and conversation will be saved on one virtual cloud.
● calls dividing among managers depending on the load. This will allow every client to get in touch with you as quickly as possible.
● Notification of missed calls and calls after hours. With IP telephony your managers will not lose a single request.
● recording and analytics of all calls
● Voice mail service.
● Setting up Call-Tracking for tracking sources.
● possibility of integration with amoCRM for maximum company effectiveness
For implementing and starting working with cloud-bases ATC you need very little - to call GPartner and we will install IP-telephony for your company and will show how to use all it”s capabilities.